*Monitor KPIs to ensure service level agreements(SLAs)
*Guide new customers with onboarding processs
*Provide assistance to customers in using our services
*Maintain customer satisfaction&retention
*customer feedback&share insights with sales team°*BBA, B.Com, MBA graduates
*Proficient in Google Workspace
*Detail-oriented,organized & muktitasker
*Good communication&interpersonal skills
*Quick learner
*Problem-solving & analytical skills°