Customer Relationship Manager

Customer Engagement and Relationship Management:

Identify potential clients and establish relationships.
Conduct meetings with clients to understand their technical requirements and challenges.
Provide pre-sales technical assistance and support.
Product Presentation and Customization:

Deliver technical presentations and demonstrate product capabilities.
Tailor solutions to meet client-specific needs while explaining the benefits and features.
Technical Expertise and Consultation:

Stay updated on industry trends, product developments, and competitors.
Serve as a technical advisor to customers, offering guidance and expertise.
Collaborate with R&D and engineering teams to develop customized solutions.
Sales Process Management:

Prepare and deliver proposals, quotes, and tenders.
Negotiate contracts and close deals to meet or exceed sales targets.
Coordinate with internal teams to ensure timely delivery and installation.
Training and Support:

Provide training to customers on product usage.
Offer post-sales technical support and troubleshooting.
Market Research and Strategy Development:

Gather market intelligence and feedback from customers.
Assist in developing marketing strategies and identifying new business opportunities.