Servicenow HRSD Developer

ServiceNow Developer (HRSD)-

Key responsibilities include:

• HRSD Implementation Certification is MUST.
• Extensive ServiceNow technical experience been working as Developer for 5+ years.
• Strong HRSD SN experience (OOTB and processes) – at least 3+ years working experience of HRSD.
• Experience HR shared services and Service Delivery.
• Experience with a full HRSD suite implementation.
• Knowledge of HR functions, processes, and best practices.
• Knowledge of Enterprise Onboarding and Transitions through life cycle events.
• Experience with Case Management, Knowledge Management, Custom Form, Custom Workflow, Integration development and support.
  
  

Other responsibilities can include:

• Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology
• Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate
• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
• Working with client stakeholders to document baseline, current state HR Service Delivery operations
• Developing the points of value to deliver throughout the HR Service Transformation effort
• Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high level architecture
• Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client
• Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
• Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
• Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production
• Building your reputation within the firm and market around the strong HR Shared Services knowledge and ServiceNow product knowledge you possess
• Forging strong relationships with both the clients and project teams that will contribute to your growth and development

Qualifications

• Bachelor of Engineering/ Bachelor of Technology or equivalent degree
• 5-7 years’ experience in Service Now Configuration

Essential:

• Experience with Service Now configuration.
• ServiceNow User Interface - Configure Navigation, UI, Search and Branding options, Manage Lists and Forms and Connect collaboration tools.
• User Administration - Configure User Accounts, Groups, and Roles.
• Knowledge of ITIL processes.
• Experience on ServiceNow Modules Incident, Problem, Change, CMS, CMDB, Asset, Integration.
• Automation knowledge.
• Data Management and Reporting - Working with Tables, import data, add Configuration Items (Cis) to the CMDB, and Reporting tools.
• Integration with other ITSM tools 3rd Party tools eMail and web service based integrations.
• Good Presentation skills and verbal written communication skills.
• Team management and client facing.