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9 Vyom Labs Jobs

Hiring Tech Support Engineer For Mumbai (Work from office)

1-2 years

Mumbai

1 vacancy

Hiring Tech Support Engineer For Mumbai (Work from office)

Vyom Labs

posted 25d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

Location - Lower Parel,Mumbai

WFO - 6 days

Exp - 6 months to 1 year

NP - Immediate joiner

* Must have Good English communication skill*


JD For Tech support executive


Technical skills

1. Act as frontline support for internal users if any system goes down.

2. Respond quickly to incoming Tickets assigned to you on ticketing portal.

3. Hands-on experience with Windows 10/11 Operating Systems.

4. Install, configure and upgrade OS and other Business applications on end users systems (Desktops/laptops).

5. Hands on experience & troubleshooting the issues related to MS office application like outlook, excel, word, etc.

6. Assist with onboarding and offboarding of the associates (internal users).

7. Keep inventory of all the assets like Desktop, Laptop, printers, software licenses.

8. Working on compliance reports like Antivirus reports, Windows patching reports, etc.

9. Basic knowledge of Active Directory, Networking and servers.

10. Responsible for queries related to the Printers and basic troubleshooting.

Added advantage:

1. Analytical and problem-solving skills

2. Good English communication skills, (both written and verbal)

3. Teamworking skills

4. The ability to think logically and strategically.

5. A methodical approach to resolve the tasks/tickets.







Employment Type: Full Time, Permanent

Read full job description

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What people at Vyom Labs are saying

What Vyom Labs employees are saying about work life

based on 225 employees
65%
87%
33%
93%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Vyom Labs Benefits

Job Training
Work From Home
Soft Skill Training
Health Insurance
Cafeteria
Team Outings +6 more
View more benefits

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