Manager- Learning & Development / HRD

Nature of the role:

The HR Learning and Development (L&D) Manager for the Retail Industry plays a crucial role in developing and executing employee training programs that foster high-performance teams and drive business success. This role focuses on identifying skill gaps, delivering impactful training, and fostering a culture of continuous learning across retail operations, from store employees to corporate teams. The L&D Manager will partner with key stakeholders to design and implement strategic training initiatives that enhance employee performance, improve customer experience, and support organizational growth.

Job Description:

• Develop and implement the organization's learning and development strategy to support business objectives.
• Assess the training needs of employees and create tailored learning solutions, including workshops, seminars, e-learning programs, and other training methods.
• Design and deliver high-quality training programs to support employee growth and career development.
• Set up Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for L&D programs, ensuring alignment with overall business goals and measurable outcomes.
• Partner with department heads and HR to identify skill gaps and create specific learning plans for individuals and teams.
• Manage and evaluate the effectiveness of training programs, using data to measure impact and continuously improve offerings.
• Promote a culture of learning within the organization by encouraging employee engagement in development activities.
• Stay updated on the latest L&D trends, tools, and techniques, and implement best practices.
• Oversee the training budget and manage resources effectively.
• Coordinate with external training providers and consultants when necessary.
• Provide coaching and mentoring to employees on professional development matters.
• Monitor the completion of mandatory compliance training and certifications across the organization.
• Identify and assess training needs in consultation with showroom managers (mandatory training, technical training, domain based training & behavioural training).
• Carry out & oversee skills analysis, training need analysis to prioritize training needs and initiatives.
• Prepare and communicate training calendar and ensure all the training activities are delivered as per the training calendar.
• Induction to New Hire on companys policies and their roles and responsibilities.
• Monitor employee performance and response to training.
• Review the sales staff and non sales staff periodically.
• Maintain tracker and update training MIS.
• Coordinate training programs for senior leaders & second line managers in the organization with the external consultant.
• Negotiate with external vendors for training solutions and allocate the budget appropriately.
• Continuous evaluation of training with the staff.
• Prepare and update SOP as per the business standards.
• Facilitate Rewards & Recognition Programme.
• Facilitation of Employee Engagement and Employee Welfare activities.
• Grievances Handling
• Experience with change management or organizational development.
• Familiarity with data analytics to track learning outcomes and ROI on L&D programs.
• Excellent communication, presentation, and interpersonal skills.
• Experience with Learning Management Systems (LMS) and e-learning platforms.

Desired Candidate profile:

• 5-10 years of experience in Learning & Development .
• MBA/PGDM or MSW-HR or MA-HRM degree in HR/Industrial Relations .
• Proven expertise in Learning Management Systems (LMS), Organizational Development, Training Coordination, Training Analysis, Training Management.
• Male Candidates only

Interested candidates can share CV to Mail: careers@vummidi.com

Phone:9600174468