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5 Vplak Jobs

Operations Team Lead

3-8 years

₹ 2.5 - 4L/yr

Gurgaon / Gurugram

3 vacancies

Operations Team Lead

Vplak

posted 10d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities

  • Process Improvement: Analyze existing operational processes and develop strategies to enhance efficiency and cost-effectiveness while maintaining quality standards.
  • Direct, manage, train team members within the operations department.
  • Work closely with other departments (e.g., Sales) to ensure alignment of operational strategies with corporate objectives.
  • Monitor quality control processes and implement measures to improve service delivery and customer satisfaction.
  • Courier NDR/Bills clearance, wt disputes, Vendor Performance pickups.
  • Ensure that all operations comply with legal regulations and internal policies.
  • Prepare reports on operational performance metrics and present findings to senior management.


Preferred candidate profile

  • Graduate & Post Graduate in operations domain
  • Minimum of 3 years in operations management or a related field with a proven track record of success.
  • Excellent verbal and written communication skills with the ability to build rapport with clients.
  • Strong leadership abilities to motivate and guide teams towards achieving operational goals.
  • Strong organizational skills with the ability to manage multiple priorities effectively Ability to think creative ways to engage , retain and maximize performance among teams
  • Should have Above average Soft skills, good convincing and negotiation skills
  • Flexibility towards work responsibility, should be ok to involve in multiple roles and responsibilities.


Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

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What people at Vplak are saying

What Vplak employees are saying about work life

based on 41 employees
71%
94%
82%
96%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Vplak Benefits

Work From Home
Job Training
Soft Skill Training
Free Transport
Cafeteria
Child care +6 more
View more benefits

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