Intern - IT Admin

Responsibilities:

User Management & Access Control:

• Assist in user onboarding and offboarding, ensuring proper asset allocation and access provisioning.
• Manage and monitor user access across SaaS applications and internal tools.
• Ensure proper access provisioning and deprovisioning for all SaaS applications used in the organization.

Asset Management:

• Help maintain an inventory of IT assets, including laptops, software licenses, and VPN access logs.

Endpoint Security & Tool Management:

• Monitor antivirus, DLP (Data Loss Prevention), and endpoint security tools to ensure device protection.
• Configure, monitor, and troubleshoot VPN access for remote employees.
• Ensure all security clients are installed, updated, and running on endpoints.
• Ensure all endpoints receive regular software and security updates to maintain compliance and security standards.

IT Support & Troubleshooting:

• Diagnose and resolve hardware/software issues on company laptops.
• Provide basic technical support to employees for IT-related concerns.
• Troubleshoot VPN, SaaS applications, and network-related issues.

Requirements:

• Diploma (IT) / BSc IT / BE in IT or related fields.
• Good to have prior experience in IT administration (internship or academic projects).
• Good communication & interpersonal skills.
• Accustomed to dealing with ambiguity in a fast-paced environment.
• Ability to collaborate successfully across cross functions.
• Ability to thrive in a fast-paced environment, effectively managing priorities to meet deadlines and deliver results.