Servicenow Developer

Job Title: ServiceNow Mid-level Developer

Employment Type: Full-time

Job Description:We are seeking a ServiceNow Mid-level Developer with 3-5 years of experience in the ServiceNow platform, specifically with expertise in IT Service Management (ITSM). The ideal candidate will have hands-on experience in ServiceNow development, configuration, and integration. You will work with cross-functional teams to deliver high-quality solutions and ensure the proper implementation of ServiceNow modules.

Key Responsibilities:ServiceNow Development:Design, configure, and develop applications and modules on the ServiceNow platform.Customize existing features to meet client requirements.Create workflows, business rules, and UI policies as per the project needs.IT Service Management (ITSM):Implement ITSM best practices and ensure alignment with industry standards.Troubleshoot and resolve issues related to the ITSM module.Configuration and Integrations:Work on ServiceNow integrations with other systems (e.g., LDAP, Active Directory, etc.).Implement and maintain CMDB (Configuration Management Database).Develop and manage integrations between ServiceNow and third-party applications.Asset Management:Work on Hardware Asset Management (HAM) and Software Asset Management (SAM) modules.Manage asset lifecycles, including tracking and reporting.Collaboration:Collaborate with stakeholders to gather and understand requirements.Ensure that ServiceNow solutions align with the business processes and objectives.Maintain Documentation:Document development work, changes, and processes for future reference.Mandatory Requirements:3-5 years of experience in ServiceNow development.Strong Experience of ITSM (IT Service Management), specifically incident, problem, and change management.Experience in configuring and customizing ServiceNow applications.Secondary Skills (Preferred Knowledge in Any One of the Following Modules):HAM (Hardware Asset Management)SAM (Software Asset Management)CMDB (Configuration Management Database)DiscoveryIntegrationsEproCSM (Customer Service Management)