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3 iEnergizer Vice President Operations Jobs

VP Operations || Travel Process || Noida || Virtual interviews

15-24 years

Noida

1 vacancy

VP Operations || Travel Process || Noida || Virtual interviews

iEnergizer

posted 2d ago

Job Description

IEnergizer Noida is hiring for VP Operations for Domestic Travel Process


The candidate should have handled large span of control. Above 300 PLUS.


Vice President Operations from Travel Background ONLY.


Interested candidates can call/whatsapp HR Kailash @8800450667


Required skill: -

  • Managing delivery of Travel accounts (Domestic)
  • Delivery matrix and contractual SLA management.
  • Ensure timely and accurate reporting of performance metrics and SLAs to the Management
  • Day to day client management.
  • Should be well versed with GDS.
  • Managing a span of 500 + FTs across multiple Travel account.
  • Lead all client and internal calls for the process, single point of contact.
  • Responsible for deploying optimal workflow to deliver the desired delivery goals.
  • Deploy and review proper Quality Control measures and Tollgates in process.
  • Monitor and review trend analysis on dashboard/ MIS/ performance reports and recommend/ guide solutions and efficiency measures for further improvements.
  • Identify opportunities to streamline business processes and systems. Represent the company and actively participate in operational reviews, MBRs/QBRs.
  • Direct workflow, training and other shared services for optimum functioning of account.
  • Manage attrition and career planning of all employees within span of control.
  • Grow account strategically to increase top line for the organization.
  • Manage and improve profitability of the account.

Educational qualification- Post Graduate in Business Management.

Work experience - 15+ years of relevant experience.

Special requirements

  • Strong written and verbal communication & technical writing skills.
  • Strong understanding of contracts and key BPO dynamics governing them.
  • Strong customer service orientation and client management skills.
  • Fundamentally a strong people manager. Should be able to guide a team to success.
  • Highly organized with a proven track record of delivering to deadlines.
  • Exceptional attention to detail and output oriented & work under pressure
  • Excellent People Management & leadership qualities.



References are highly appreciated!!!



Employment Type: Full Time, Permanent

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What Vice President Operations at iEnergizer are saying

Vice President Operations salary at iEnergizer

reported by 14 employees with 18-23 years exp.
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₹30.1 L/yr - ₹55 L/yr
6% less than the average Vice President Operations Salary in India
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What iEnergizer employees are saying about work life

based on 22.5k employees
87%
76%
87%
69%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

iEnergizer Benefits

Submitted by Company
Supportive Work Environment
Flexible Shift Hours
Performance Based Bonuses and Incentives
Comprehensive Healthcare Coverage
Submitted by Employees
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home
Gymnasium +6 more
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iEnergizer Noida Office Location

View all
Noida Office
Headquarter
A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301 Noida
201301

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