Export Manager International Sales

Position: Head of Export & International Sales

Reports To: Chief Commercial Officer (CCO) / Managing Director
Department: Sales & Marketing
Employment Type: Full-time

Company Overview

Vi Exports India is one of the widely recognized rice manufacturer and exporter based in New Delhi, India. Established in 2020, we are known exclusively for cultivating, processing and exporting Basmati rice and other agricultural products. With years of expertise and knowledge, we have built an impeccable reputation in dealing with brown, raw, steam, sella/parboiled and golden sella rice across the globe. Trusted for quality, taste, purity and authenticity, we follow strict and hygienic standards for processing, packing and exporting rice. We are fully prepared to meet the growing global demand for high-quality rice.

Position Summary

The Head of Export & International Sales will oversee the company's export operations, driving revenue growth and market penetration in global markets. With responsibility for managing a diverse international customer base and the strategic direction of our global sales efforts, the ideal candidate will bring a blend of sales expertise, market knowledge, and leadership to the role. The position requires a dynamic leader with a deep understanding of export markets, international sales processes, and strong negotiation skills. The Head of Export & International Sales will work closely with cross-functional teams, including logistics, operations, marketing, and finance, to ensure seamless execution and growth in export markets.

Key Responsibilities

1. Strategic Sales Leadership:
   
• Develop and implement the companys international sales strategy, focusing on expanding market share and driving sustainable growth in key regions.
• Identify and prioritize target markets, developing entry strategies for new regions and strengthening existing market presence.
• Set and achieve ambitious sales targets, driving the sales pipeline and ensuring consistent revenue growth from international markets.
2. Export Operations Management:
   
• Oversee the day-to-day export operations, ensuring timely and cost-effective delivery of products to international customers.
• Work closely with the logistics, supply chain, and operations teams to ensure compliance with export regulations and that all shipments meet quality standards.
• Manage relationships with freight forwarders, customs brokers, and shipping companies to optimize logistics costs and efficiency.
3. Client Relationship Management:
   
• Develop and maintain strong relationships with key international clients, distributors, and partners.
• Act as the primary point of contact for major accounts, ensuring high customer satisfaction and service excellence.
• Provide ongoing support to clients, handling inquiries, resolving issues, and ensuring that customer needs are met effectively.
4. Market Expansion & Business Development:
   
• Conduct market research to identify potential customers, trends, and competitive dynamics in global markets.
• Generate leads, create business opportunities, and secure contracts with international clients, distributors, and retailers.
• Analyze competitors and market conditions to identify new growth areas and potential risks.
5. Team Leadership & Development:
   
• Lead and mentor the international sales team, setting clear performance objectives, providing coaching, and driving accountability.
• Ensure that the sales team is well-equipped to succeed in the international markets by providing them with the necessary tools, resources, and training.
• Collaborate with marketing and product teams to develop market-specific campaigns and promotional strategies.
6. Financial & Budget Management:
   
• Develop and manage the international sales budget, ensuring cost-effective execution of sales plans and adherence to profit margins.
• Monitor performance metrics (KPIs) and track sales performance against targets, taking corrective actions as needed.
• Oversee pricing strategies for international markets, ensuring competitiveness while maintaining profitability.
7. Compliance & Risk Management:
   
• Ensure compliance with all relevant international trade laws, export regulations, and country-specific requirements.
• Manage risk factors related to currency fluctuations, international payment terms, and geopolitical risks.
• Implement risk mitigation strategies to safeguard the company's assets and interests in global markets.
8. Collaboration with Internal Stakeholders:
   
• Work closely with the marketing team to tailor product offerings, marketing materials, and promotional activities for international markets.
• Coordinate with finance and legal departments to handle contracts, payment terms, and export documentation.
• Support product development and improvement based on customer feedback and market demands in international markets.

Qualifications & Skills

• Education:
  
• Bachelor's degree in International Business, Sales, Marketing, Business Administration, or related field. A Masters degree is a plus.
• Experience:
  
• Minimum 10 years of experience in export sales, international sales, or global business development, with at least 5 years in a leadership role.
• Proven track record of managing international sales teams and driving growth in diverse geographic regions.
• In-depth knowledge of international trade regulations, export documentation, logistics, and customs procedures.
• Strong experience in managing large accounts, building relationships with international distributors, and negotiating complex contracts.
• Skills:
  
• Strong business acumen and a deep understanding of export sales strategies, market penetration, and customer acquisition.
• Excellent leadership and team management skills, with the ability to motivate and guide a geographically dispersed team.
• Outstanding communication, negotiation, and interpersonal skills, with the ability to build relationships at all levels.
• Analytical and results-driven, with the ability to evaluate market conditions and adjust strategies accordingly.
• High proficiency in CRM software, MS Office, and other sales tools (SAP, Salesforce, etc.).

Personal Attributes

• Strong cultural awareness and the ability to work in diverse global markets.
• Highly motivated, self-driven, and adaptable to change in a fast-paced environment.
• Problem-solving mindset with a solution-oriented approach to challenges.
• Detail-oriented with a focus on delivering quality service and achieving results.
• Strategic thinker with a long-term vision and strong execution skills