Salesforce Solution Architect - Field Service Lightning (6-8 yrs)

Key Responsibilities :

- Architect and design comprehensive Salesforce solutions, with a strong emphasis on Field Service Lightning (FSL).

- Provide hands-on guidance in implementing best practices across Salesforce products, ensuring optimal design and performance.

- Design solutions involving Salesforce integrations with other systems, such as ERP, Marketing Cloud, and third-party tools.

- Collaborate with stakeholders to gather and understand business needs focusing on FSL and broader Salesforce solutions.

- Translate business requirements into technical designs, user stories, and workflows.

- Create and maintain Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) to guide the project.

- Lead and mentor cross-functional teams of developers and consultants.

- Drive project governance, ensuring adherence to scope, timelines, and budgets.

- Oversee and mentor development teams, ensuring quality and alignment with the proposed architecture.

- Oversee custom development using Lightning Web Components (LWC) and advanced Salesforce configurations.

- Work closely with cross-functional teams for ensuring project success

- Coordinate with functional leads, business stakeholders, and technical teams to ensure seamless project execution.

- Provide technical leadership and expertise in Salesforce Cloud offerings such as Sales Cloud, Service Cloud, and Field Service Lightning (FSL).

- Manage escalations and ensure prompt resolution of issues.

- Maintain strong relationships with clients and stakeholders, acting as the go-to expert for Salesforce solutions.

Required Qualifications and Skills :

- Mandatory certifications : Salesforce Field Service Lightning (FSL) and at least one Salesforce Architect certification (Application Architect or System Architect).

- Deep understanding of Salesforce Service Cloud and FSL.

- Proficiency in building custom solutions using Lightning Web Components (LWC).

- Proven experience in large-scale Salesforce and FSL implementations with complex customizations and integrations.

- Strong understanding of Salesforce architecture, including security, data modeling, integration patterns, and design principles.

- Hands-on experience with Salesforce configuration, Integrations, LWCs and other custom development.

- Exposure to Agile, Scrum, and other project management methodologies.

- Ability to collaborate on multiple projects and ensure delivery within defined scope and timelines.

- Strong problem-solving skills and the ability to mentor and guide cross-functional teams.

- Excellent communication and interpersonal skills for managing stakeholders and ensuring smooth project execution