Deputy Manager

Role & responsibilities :

Manage day-to-day activities of VAS business as defined in the function below:

• Complete knowledge of Visa Documentation both online and offline for countries like US, UK, Schengen, Australia, Canada, UAE, SEA, etc
• Advising Checklist of Visa Documentation to Applicants
• Visa process knowledge and documentation completion and a application on behalf of Applicants
• Knowledge of all Visas like Tourist, Work, Settlement, Immigration
• Good relationship with Agents & Trade to build the Visa Concierge business
• Advisor to Visa Applicants on latest changes and additions to Visa Application processes
• Cross-selling of other VASCO products like Insurance, Hotels, Tickets, Forex, SIM Cards to the Visa applicants
• Maintain records related to sales on POS. Email sales reports and submit cash at the end of the day to the Supervisor.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations; and also inform the Supervisor of such risks.
• Recommend, select, and help locate or obtain products based on customer needs and desires.
• Answer questions regarding the store and its products
• Describe about the product and explain use, operation, and care of the product to customers.
• Arrange and display products to promote sales.
• Prepare sales slips or sales contracts. (as applicable)
• Keep shelves, counters, and tables organized and presentable at all times.
• Maintain stock Inventory and requisition of new stocks every day.
• Prepare product for purchase.

Preferred candidate profile :

Education: Minimum: Graduate in any Stream or global equivalent degree

Additional: Certification in travel & tourism courses like IATA etc.

Experience: 0 2 years of experience preferably in Travel / Sales.