Client Service Executive

Job Description:-

• Co-coordinating with the clients building and maintaining client relationship and providing efficient and quality service delivery
• Pre-screening the background verification forms to ensure complete details and supporting doc's are provided by the employees and to co-ordinate with the client SPOC regards to insufficient details.
• Scrutinize the docs and details provided by the employee for fake companies, fake universities, forged or fake docs and immediately intimate the client if found any.
• Processing the background verification forms as per the client's requirement for different checks like address, education, prior employments, reference, criminal record, India and global data base check.
• Work with the cliental protocol and help the client to close case.
• Responsible for raising invoices, billing and Collections for the delivered reports/project wise on monthly basis for collection of payment with the proposed timeframe.
• MIS reporting to the clients and the Management on regular basis aiding decision making and also handling escalations calls.