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Engaged Employer

Vashi Integrated Solutions Limited

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3.9

based on 236 Reviews

Video summary

70 Vashi Integrated Solutions Limited Jobs

Executive

Vashi Electricals Pvt. Ltd.

3.9

based on 236 Reviews

2-6 years

Bhiwandi

1 vacancy

Executive

Vashi Integrated Solutions Limited

posted 1d ago

Job Role Insights

Fixed timing

Key skills for the job

Data Entry Software Configuration Management Customer Service Supply Chain Management Customer Satisfaction Industrial Products

Job Description

The Executive Logistics Coordinator - Track & Trace is responsible for ensuring the efficient and accurate tracking and tracing of shipments from origin to destination. This role involves monitoring shipment status, managing documentation, coordinating with carriers, and resolving any issues that may arise during transit. The ideal candidate will have strong organizational skills, attention to detail, and experience in logistics and supply chain management.

Key Responsibilities

Monitor and track shipments to ensure timely delivery and accuracy in tracking information.
Maintain and update shipment tracking systems with accurate and real-time data.
Coordinate with carriers, suppliers, and internal teams to resolve any issues or delays in transit.
Manage documentation related to shipments, including invoices, ewaybill, and Docket numbers.
Communicate shipment status updates to relevant stakeholders, including customers and internal departments.
Analyze tracking data to identify trends, potential issues, and opportunities for improvement.
Develop and implement best practices for shipment tracking and tracing.
Prepare and present reports on shipment status, performance metrics, and any issues encountered.
Ensure compliance with company policies, industry regulations, and contractual agreements.
Provide excellent customer service by addressing inquiries and concerns related to shipment tracking.

Qualifications

Bachelor s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Proven experience in logistics coordination, shipment tracking, or a similar role, with a minimum of 2 years of experience.
Strong understanding of logistics, supply chain processes, and tracking systems.
Excellent organizational, problem-solving, and communication skills.
Ability to work effectively in a fast-paced and dynamic environment.

Experience

Extensive experience in tracking and tracing shipments, coordinating with carriers, and managing logistics documentation.
Demonstrated ability to resolve issues and manage delays in transit.
Proficiency in using logistics and shipment tracking systems.
Experience in analyzing tracking data and generating performance reports.
Proven track record of improving shipment tracking processes and efficiency.

Measurable Goals

Timely Delivery: Ensure that 98% of shipments are delivered on time by closely monitoring and coordinating with carriers.
Accuracy in Tracking: Achieve a 99% accuracy rate in updating and maintaining shipment tracking information in the system.
Issue Resolution: Resolve 95% of shipment-related issues within 24 hours of identification.
Customer Satisfaction: Increase customer satisfaction scores related to shipment tracking by 20% through proactive communication and efficient problem-solving.
POD: Ensure that we receive 100% POD of all the delivered shipment and the POD s to be shared with the data entry team.

Core Skills

Organizational Skills: Strong ability to organize tasks, manage time efficiently, and prioritize responsibilities to ensure timely and accurate tracking of shipments.
Attention to Detail: High attention to detail to ensure accuracy in tracking information and documentation.
Communication Skills: Excellent verbal and written communication skills for effective interaction with carriers, suppliers, customers, and internal teams.
Problem-Solving: Proficiency in identifying issues, developing solutions, and implementing corrective actions in a timely manner.
Technical Proficiency: Competence in using logistics management and shipment tracking systems, and other relevant technology.