Sales Officer/ Customer Executive

Primary Roles & Accountabilities

KPIs for the position of Customer Executive are:

• Volume
• Market Share
• Outlet Addition in the territory
• EDGE Score
• Distributor Handling

KRAs for the position of Customer Executive are:

• Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him/her.
• Use field data for assigned market to identify brand/pack gaps in territory
• Design and implement local Sales promotion scheme.
• Set clear volume targets and KPIs for his/her team.
• Conducting regular feedback sessions with team members and providing necessary inputs.
• Carry out coaching, mentoring and hand holding for the team members and develop upon their required skill set.
• Will be accountable for the assigned market (key accounts and outlets).
• Ensure regular updating of sales MIS and update the reporting officer on daily basis.
• Compiling and analyzing sales figure on regular basis.