Welfare Officer

Job description

Role & responsibilities

• Employee Welfare Programs: Develop, implement, and manage various employee welfare programs, initiatives, and activities to promote employee engagement, satisfaction, and well-being. These may include health and wellness programs, employee assistance programs, recreational activities, etc.
• Health and Safety Compliance: Ensure compliance with health and safety regulations and standards to create a safe and healthy work environment. Conduct risk assessments, safety audits, and recommend corrective measures as needed.
• Employee Assistance and Counselling: Offer support and guidance to employees facing personal or work-related challenges. Coordinate counselling sessions and provide resources for employees dealing with stress, work-life balance issues, or personal problems affecting their performance.
• Grievance Handling: Assist in managing employee grievances and ensuring that they are addressed promptly and fairly. Work with HR and management to find resolutions and prevent future issues.
• Employee Engagement: Implement strategies to boost employee morale and motivation. Organize employee engagement activities, celebrations, and events to foster a positive and inclusive workplace culture.
• Work-Life Balance: Promote work-life balance initiatives and flexible working arrangements to support employees in managing personal and professional responsibilities.
• Communication: Act as a liaison between employees and management to facilitate effective communication and understanding of employee needs and concerns.
• Training and Awareness: Conduct training sessions and workshops on various welfare-related topics, such as stress management, health awareness, and work-life balance.
• Employee Surveys: Design and conduct employee satisfaction surveys to gather feedback and suggestions for improving welfare programs and the overall work environment.
• Policy Development: Participate in the development and revision of HR policies and procedures related to employee welfare.
• Data Analysis: Analyze data related to employee welfare initiatives to measure their effectiveness and identify areas for improvement.
• Compliance and Reporting: Ensure compliance with labor laws, regulations, and reporting requirements related to employee welfare and safety.
• Vendor Management: Collaborate with external service providers and vendors to source and deliver welfare-related services and benefits.
• Crisis Management: Be prepared to handle emergencies and crisis situations affecting employees and provide necessary support and resources.

Preferred candidate profile;

• Qualification: Master's of Social Work (MSW)
• Good Communication Skills
• Proficiency in MS-Office