IR & Admin Officer

Job Overview:

The IR (Industrial Relations) & Admin Officer is responsible for handling industrial relations, employee grievances, compliance with labor laws, and general administrative functions to ensure smooth workplace / office operations. This role requires a proactive approach to employee engagement, policy implementation, and regulatory compliance.

Key Responsibilities:

1. Industrial Relations (IR)

• Ensure compliance with labor laws, company policies, and statutory regulations.
• Manage employee grievances and address workplace concerns professionally.
• Implement disciplinary procedures and handle employee disputes in accordance with company policies.
• Assist in policy formulation and ensure adherence to HR guidelines.
• Maintain records related to employee relations, legal compliance, and company policies.
• Stay updated on labor laws and HR best practices relevant to the service industry.

2. Administration

• Oversee office administration, ensuring a well-maintained and efficient office / workplace.
• Manage attendance, leave records, and support payroll processing.
• Ensure compliance with workplace safety and security protocols.
• Promote employee engagement through activities and initiatives aimed at improving employee morale and retention.
• Support senior management in office facility management and procurement.
• Coordinate office cleaning, maintenance, and other support services.
• Handle incoming and outgoing packages, courier and deliveries
• Manage daily office operations, ensuring smooth functioning and efficiency.
• Schedule meetings, appointments, and travel arrangements for staff as needed.
• Coordinate events and team-building activities.
• Procurement of office supplies and equipment.
• Keep track of inventory and ensure that all necessary materials are stocked and accessible.

Qualifications & Skills Required:

Qualifications:

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 2 to 4 years of experience in Industrial Relations and Administration, preferably in a service-oriented company.

Skills

• Strong knowledge of labor laws and HR compliance.
• Excellent problem-solving and conflict-resolution skills.
• Proficiency in MS Office and HR software.
• Strong communication and interpersonal skills.
• Ability to manage multiple administrative tasks efficiently.