Executive - Chat Support (1-2 yrs)

- Provide customer support through chat, email, or phone to resolve customer inquiries and issues.

They are responsible for :

Customer support: Providing timely and accurate assistance to customers through chat, email, or phone

Troubleshooting : Troubleshooting technical problems and guiding customers through solutions

Record keeping : Maintaining accurate records of customer interactions using CRM software or other tools

Collaboration : Collaborating with internal teams to resolve issues and improve customer satisfaction

Performance : Meeting performance targets set by the organization

Adherence : Ensuring adherence to company policies, procedures, and quality standards

For more details contact us on whatsapp number +918121623636