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76 US Voice Process Jobs in Pune

Tech Mahindra Is Hiring For US Voice PRocess

2-7 years

₹ 2.75 - 6L/yr

Pune

90 vacancies

Tech Mahindra Is Hiring For US Voice PRocess

Tech Mahindra

posted 2d ago

Job Description

Job Title: Customer Service Representative - Canadian Telecom Process (US)


Company name - Tech Mahindra limited

Location - Pune

Job Type - Full-time


About the Role -

We are seeking skilled and experienced Customer Service Representatives to join our Canadian Telecom process team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers, resolving queries, and ensuring customer satisfaction.


Eligibility Criteria -

- Graduate/Undergraduate with a minimum of 6 months of international voice process experience

- Maximum gap of 3 months in employment; no exceptions

- No cash-in-hand experience

- Minimum qualification: Higher Secondary Certificate (HSC)


Shift Details -

- Shift window: 6 pm to 10 am (any 9 hours and 30 minutes of shifts)


Salary -

- For candidates with below 18 months of international experience: up to 5LPA

- For candidates with above 18 months of international experience: up to 5.5 LPA CTC

- Note: Salary will be discussed and validated based on salary slips


*Selection Process:*

- Typing test: 30 WPM/95% accuracy

- Interview rounds: HR, VNA, and Ops


*Key Responsibilities:*

- Provide exceptional customer service to clients' customers

- Resolve customer queries and concerns

- Ensure customer satisfaction and loyalty

- Meet or exceed performance targets

- Collaborate with team members to achieve process goals


Contact- 8698588528.


Email Your CV at- SushmitaSatish.Yadav@TechMahindra.com



Employment Type: Full Time, Permanent

Read full job description

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What people at Tech Mahindra are saying

3.2
 Rating based on 6 Voice Process reviews

Likes

good place to learn lots of things... You get a lot of exposure professionally.... The major drawback is salary. It is extremely low as compared to the market. The increment won't even get you peanuts.

  • Skill development - Good
  • +1 more
Dislikes

Nothing is dislike. about the company I believe

Read 6 Voice Process reviews

Voice Process salary at Tech Mahindra

reported by 11 employees
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₹1.4 L/yr - ₹2.8 L/yr
12% less than the average Voice Process Salary in India
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