Engineering Manager - Gen Ai

Engineering Manager - Gen Ai

Experience: 8 - 10 Years Exp
Salary : Competitive
Preferred Notice Period: Within 30 Days
Shift: 10:00AM to 7:00PM IST
Opportunity Type: Onsite (Bengaluru)
Placement Type: Permanent

(*Note: This is a requirement for one of Uplers' Partners)

What do you need for this opportunity
Must have skills required :
Python, chatbots, Gen AI, Agentic AI, Angular, React, Vue
Good to have skills :
Java

Our Hiring Partner is Looking for:
Engineering Manager - Gen Ai who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you.

Role Overview Description
Engineering Manager - Gen Ai
Exotel is the emerging market’s leading full-stack customer engagement platform and business-focused virtual telecom operator. Exotel has also recently received a virtual telecom operator licence to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator. Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations every day for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa. Today, the omnichannel contact centre, communication API suite, and conversational AI platform from Exotel help some of the fastest-growing businesses in emerging countries manage their customer engagement. Some of the customers include MNC Group Indonesia, DHL Malaysia, Telekom Malaysia, Grab, Finmas, HDFC Bank, ICICI Bank, RBL, IDFC First bank, Swiggy, Zomato etc. Exotel has $50 million ARR and a $100 million Series D funding round. Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category.

Roles and Responsibilities
● Build and mentor a team of engineers
● Create an environment and culture where efficiency and innovation thrive
● Manage learning and development of team members
● Work with stakeholders (Business owners, Product managers, Architects) to identify objectives for the team and deliver outcomes
● Work with Product managers for functional roadmap and requirements
● Work with Architects for non-functional requirements
● Liaise with all stakeholders on priorities and timelines
● Own up delivery - guide the team to deliver
● Translate engineering roadmap into executable internal projects, and own the end-to-end execution of these projects
● Track and report engineering health metrics (such as bugs by severity, production incidents, etc.)
● Ensure quality through processes (Review code, test plans, and deployment plans)

Must-haves
● 8-10+ years of experience with a Bachelor / Master's Degree in Computer Science or equivalent
● Experience in the development of some of the backend/platform components or systems, REST API, client libraries, Front end etc.
● Proven track record in leading the development of high-complexity software with demonstrable outcomes
● 1-2+ years of experience in building/managing a high-performance team
● Capability and intent of taking end-to-end ownership
● Excellent communication and stakeholder management skills

Good-to-haves
● Experience with Gen-AI technologies
● Experience with cloud deployments (distributed and scalable systems) and DevOps as a culture environment

How to apply for this opportunity

1. Register or login on our portal
2. Click 'Apply,' upload your resume and fill in the required details.
3. Post this click ‘Apply Now' to submit your application.
4. Get matched and crack a quick interview with our hiring partner.
5. Land your global dream job and get your exciting career started!

About Our Hiring Partner:
Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 20 billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence, and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.

About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. You will also be assigned to a dedicated Talent Success Coach during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!