Distinguished Engineer - Gen AI

Youll be working on our Verizon Global Services Technology team to develop exciting new technologies at the forefront of the customer experience for Verizon Consumer Group. Our startup-like environment is fast-paced and has cross-functional teams working side-by-side to build exciting next-generation products. Come join us and help us build the best customer experience platform. As a Dist Engr in the team -

• Guiding and mentoring architects, including transforming business processes and driving customer & employee experience.
• Working on AI & GenAI capabilities to implement various use cases to enable the best customer and frontline experience.
• Driving technology strategy for Verizon Retail and Partner Stores to provide a personalized and connected customer experience
• Coordinating with architects in creating guidelines on reusability, code quality, platform modernization and governance.
• Coordinating with/between product owners, project management, development team to create consensus on technical approaches, and high-level architecture and implement end-to-end.
• Evaluating and conducting proofs of concept for open-source.
• Creating and presenting and briefing to executive stakeholders.

Youre energized by the prospect of putting your advanced expertise to work as one of the most senior members of the team. Youre motivated by working on groundbreaking technologies to have an impact on peoples lives. As an excellent communicator, you can inspire both a technical and non-technical audience with your vision. Solving complex problems and crafting groundbreaking solutions in a fast-paced, dynamic environment is exciting for you whether working alone or with a cross-functional team.

Youll need to have:

• Bachelors degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience with Java and Web Technologies.
• Experience in designing and implementing AI & GenAI solutions for customer interaction channels.
• Experience in micro front-ends and micro-services architecture.
• Experience in designing and implementing technology solutions for Retail and Store ecosystem would be preferred.
• Good interpersonal skills and good communication skills are required, including the discipline to document decisions and architectural approaches.

Even better if you have one or more of the following:

• Masters or advanced degree in computer science, computer engineering, or related field.
• Familiarity with TM Forum standards such as eTOM, Open APIs, ODA, etc.
• Familiarity with Enterprise Architecture Frameworks like TOGAF, etc.
• Certifications in related fields.