Operation sales Manager

Role & responsibilities:

Job Title: Operations Sales Manager

Location: Karol Bagh, New Delhi - 110005

Job Overview:

Atiya Healthcare Pvt Ltd is looking for a results-oriented Operations Sales Manager to drive the sales and revenue growth of our own product within the BPO industry. This role involves overseeing the sales operations, managing a sales team, and using data-driven insights to execute sales strategies that promote and grow our product. The ideal candidate will be responsible for revenue generation, optimizing sales processes, and ensuring the seamless delivery of our product to clients, while leading efforts to expand the customer base and retain existing clients.

Key Responsibilities:

Sales process Optimization:

• Analyze sales data to identify bottlenecks and areas for improvement within the sales process
• Streamline workflows with the CRM system and other sales tolls.
• Design and implement new sales processes to enhance efficiency and productivity.

Data Management and Reporting:

• Oversee data quality within the CRM system, Ensuring accuracy and consistency
• Generate comprehensive sales report and dashboards to track progress towards goals and provide insights to senior managements
• Monitor and analyze sales performance metrics (Conversion rates , average deal size , sales cycle time ) to identify trends and opportunities for improvement .

• Performance Monitoring: Monitor the sales teams performance in relation to our product, ensuring that targets are met, and customer expectations are consistently exceeded.

Attrition & Shrinkage Management: Proactively manage attrition and shrinkage within the team

CRM Administration:

Implement and maintain CRM System to ensure data integrity and accessibility for sales team

Develop and manage CRM Workflows custom fields and reporting configurations to Support sales activities

Team Leadership and Development:

Lead and motivate a team of sales representatives to achieve individual and team sales target

Conduct Regular performance reviews, provide coaching and feedback to improve sales skills and productivity

Identify training needs and develop training programs to enhance sales knowledge and capabilities

Technology implementation:

Evaluate and implement new sales technologies (sales automation tools, lead generation platforms) to enhance sales efficiency)

Collaboration and implementation:

Collaborate closely with others department within the BPO (Marketing, Customer service) to ensure seamless Customer Experience.

Maintain open communication with Employs providing regular update on sales performance and addressing and Concerns.

Communicate sales Strategies and Goals effectively to the sales team

Required Skills:

• Experience: Minimum of 7+ years in sales or sales operations, with at least 5 years in a leadership role. Experience in selling own products (specifically in the BPO or healthcare space)is preferred.
• Strong Analytical skills with proficiency in data analysis and Reporting.
• Experience in CRM Systems and sales automation tools
• Excellent communication and interpersonal skills to manage client relationships and motivate sales terms
• Understanding of BPO Operations and sales outsourcing dynamics
• Proven leadership abilities to guide and develop sales representatives
• Ability to work effectively under pressure and meet sales target
• Education: Bachelors degree in business administration, Sales, Marketing, or a related field.

Immediate joiner preferred

Interested Candidate can apply on EMAIL at hrhealthcare@unayur.com OR WHATSAPP ON 9289809622 HR Prachi