AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
24 Tyler Technologies Jobs
Client Success Manager
Tyler Technologies
posted 2d ago
Job Role Insights
Key skills for the job
Job Description
- Provide professional services such as consultation and education to clients on the Tyler Priority Based Budgeting products.
- Design and conduct knowledge transfer sessions on site or virtually.
- Educate users on product functionality, maintenance and troubleshooting.
- May recommend options for new approaches in client work processes as appropriate to ensure efficient interface solution for the client s needs.
- May identify and document business/technical requirement specifications for specific interface design/development, forms, reports, interfaces, process, configuration and other relevant changes.
- Keep up to date on administrative tasks such as documenting client issues, communicating agendas, submitting trip reports, timesheets and weekly expense reports, and updating systems-related client activity.
- May assist QA staff with product testing or modification testing as required.
- Notify management and appropriate organization/department of issues or unplanned events that could impact the effectiveness/schedule/budget of the implementation.
- Create both client-facing and internal documentation such as "quick tips" and "how tos".
- Act as liaison between the client and company s technical staff including conveying technical information so that non-technical individuals can understand.
- May participate in the annual User Conference. Facilitate user group discussion on assigned module/topic.
- Perform other duties as assigned
Qualification
- Bachelor s degree, or comparable work experience.
- A minimum of one year experience as an Implementation Consultant or equivalent industry experience.
- Strong knowledge of principles and concepts in the discipline for which the knowledge transfer will be based is desired - Enterprise ERP Financials suite, emphasis on knowledge of municipal budgeting practices
- Exceptional presentation and knowledge transfer skills.
- Excellent interpersonal and communication skills.
- Familiarity and ease with computer systems and Microsoft Office products (SQL, IIS, Excel).
- Strong problem solving and analytical skills.
- Ability to travel 25 - 50%
- Valid driver s license
Employment Type: Full Time, Permanent
Read full job descriptionCompare Tyler Technologies with
Oracle
Compare
Amdocs
Compare
Automatic Data Processing (ADP)
Compare
24/7 Customer
Compare
KPIT Technologies
Compare
Intellect Design Arena
Compare
Microsoft Corporation
Compare
SAP
Compare
Thomson Reuters
Compare
NCR Voyix
Compare
Oracle Cerner
Compare
NextComm Corporation
Compare
Oracle Financial Services Software
Compare
VMware Software
Compare
Adobe
Compare
Zoho
Compare
Dassault Systemes
Compare
eClinicalWorks
Compare
Salesforce
Compare
Globant
Compare
Implementation Consultant, ERP, West Coast (PT/MT)
2-5 Yrs
Kolkata, Mumbai, New Delhi +4 more
Share an Interview