Operations Manager RCM

Job Title: Operations Manager-Revenue Cycle Management

Location: Bengaluru/ Bangalore

Job Summary:

The Operations Manager will be responsible for overseeing and optimizing the
revenue cycle processes within a dental startup organization. This role involves leading
and mentoring a team of billing and coding specialists, ensuring they meet
performance metrics and quality standards, and ensure compliance with billing
and coding regulations for multiple dental offices in the U.S.

Role & responsibilities

• Supervise daily operations: Manage the billing, coding, and collection processes to ensure accurate and timely revenue capture
• Manage and mentor a team of RCM professionals, providing guidance, training, and performance evaluations to ensure the team's success and growth.
• Ensure client's SLA is met including service delivery, timely report, and quality control.
• Ensure monthly invoice details of the project is sent to the Accounts department.
• Planning adequate staff and technical support for all the process.
• Optimize financial processes by providing admin support to healthcare offices in the U.S.
• Prepare and present regular reports on revenue performance to senior management
• Lead efforts to scale RCM services, ensuring alignment with broader healthcare
  initiatives.
• Conduct financial data analysis to inform decision-making and report on financial
  performance.
• Design and optimize systems for eligibility verification, billing, collections, payment posting & credentialing of providers.
• Oversee the integration and implementation of any applicable software and evolving
  technologies.
• Ensure compliance with HIPPA regulations, standards, and updates related to
  billing, coding, and insurance.
• Collaborate with leadership and administrative staff to align revenue cycle strategies
  with organizational goals.

Preferred candidate profile

• Master's degree in business administration, information technology, or a related field.
• 8-10+ years of experience in a revenue cycle role with leadership responsibilities, ideally within a dental or healthcare organization.
• Proven experience in handling large teams and stakeholder management
• Strong knowledge of dental billing and coding, excellent leadership and communication skills, and proficiency in relevant software systems
• Experience in multi-specialty environments and multi-payer systems, including PPO, HMO, Medicare, and Medicaid.

Perks and benefits

• Competitive salary
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.