Front Office Executive

Job Overview:

We are seeking a Front Office Executive to manage reception, welcome guests, handle administrative tasks, and support the sales team. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to multitask in a professional environment.

Key Responsibilities:

1. Reception & Guest Management
   
• Greet and welcome visitors, clients, and guests in a professional manner.
• Manage front desk operations, ensuring a hospitable and organized reception area.
• Handle incoming calls, emails, and inquiries, directing them appropriately.

2. Administrative Support

• Maintain records of visitors, appointments, and correspondence.
• Coordinate with vendors, courier agencies, and housekeeping staff for office maintenance.
• Assist in handling office supplies, stationery, and inventory management.

3. Sales Team Assistance

• Support the sales team in client coordination and scheduling meetings.
• Assist with documentation, client records, and follow-up tasks.
• Help in organizing events, site visits, and promotional activities.

4. General Office Management

• Ensure cleanliness and organization of the reception area.
• Monitor office equipment and coordinate maintenance as required.
• Maintain compliance with company protocols and security procedures.

Desired Skills & Attributes:

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Well-organized with multitasking and time-management skills.
• Proficiency in MS Office (Excel, Word, Outlook) and basic CRM tools.
• Professional appearance and a positive attitude.

Qualifications:

• Bachelors degree in any discipline (preferred but not mandatory).
• 1 - 4 years of experience in front office, reception, or administration roles.
• Experience in the real estate, hospitality, or corporate sector is an advantage.