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30 TripStack Jobs

Team Lead- Quality

4-5 years

Mumbai

1 vacancy

Team Lead- Quality

TripStack

posted 6hr ago

Job Role Insights

Flexible timing

Job Description

Lead Support - Train, mentor, and guide team members to improve performance and career growth.
Performance Monitoring - Track KPIs, assess quality and provide constructive feedback.
Operational Oversight - Manage schedules, ensure SLA compliance, and oversee daily workflows.
Participate in the daily tasks on a scheduled rotation and ensure you stay up-to-date with the new processes and routines
Process Optimization - Identify inefficiencies, drive automation, and implement best practices.
Data Analysis - Use reports and dashboards to monitor trends, measure improvements, and support decision-making.
Problem Solving - Step in when necessary to assist the team in resolving issues and challenges.
Recognition Motivation - Foster engagement by celebrating individual and team achievements.
 
Qualifications & Experience
  • 4-5 years in the Online Travel Agency/Airline industry with expertise in GDS systems (Amadeus, Sabre, Galileo), NDC, LCC, and BSP.
  • 2-3 years in team leadership, coaching, and performance m

Employment Type: Full Time, Permanent

Read full job description

TripStack Interview Questions & Tips

Prepare for TripStack Team Lead roles with real interview advice

What people at TripStack are saying

5.0
 Rating based on 1 Team Lead review

Likes

Overall company culture is good

  • Salary - Good
  • +6 more
Dislikes

Started Hybrid Policy

Read 1 Team Lead review

Team Lead salary at TripStack

reported by 8 employees with 6-11 years exp.
₹27.3 L/yr - ₹36.6 L/yr
249% more than the average Team Lead Salary in India
View more details

What TripStack employees are saying about work life

based on 18 employees
58%
91%
70%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

TripStack Benefits

Health Insurance
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home +6 more
View more benefits

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