Sr. Assistant Manager/ Deputy Manager - Charging Cable

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Responsibilities:

Customer relation management

Business process: BOM, RFI, RFT/P, RFQ

Customers and sales team support via incoming and outgoing phone and email support.

Calling back existing customers for the Sales / Support queries

Replying to customer emails for the Sales / Support queries

Participate in meeting with clients technical team and resolve their technical queries.

Organize presentations on existing and new products to the clients, understand their requirements and resolve their queries.

Coordinate with Sales team to get the new orders from client and execute existing orders.

Coordinate with design and manufacturing team for on time production and testing.

Acquisition of new customers.

Monitor competitor activities and take necessary action to compete with them.

Visit to Industries to generate new enquiries and arrange product presentation.

Understand market requirements and help to design team for new product development.

Price / Discount Negotiations with customers if necessary.

Monthly / Weekly reporting of the existing and new leads to the reporting head.

Documentation preparation i.e. manuals, product datasheet etc. as per customized product requirement.

Profit Enhancement.

To make positive image of products in market.

Upgradation of products as per market requirements.

New product development.

Coordination with Purchase, Quality, Manufacturing and Logistics team for timely delivery of orders.

New product updates in the market.

Standards and approvals for respective products.