Area Dept recovery manager

Hi Greetings from Trigent Software!!!

We are Hiring for Area Dept recovery Manager

Job Purpose

To drive the collections for all products at the Area level and ensure sustainability of the business through timely collection & recovery

Key Responsibilities

Managerial Responsibilities

• Recruit and train the collections team for effective collections & recovery
• Monitor & review the activities of the regional collections team for achievement of collections targets
• Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition, identifying & reporting fraudulent practices

Functional Responsibilities

• Implement collection strategies at the regional level for efficient collections and recovery of outstanding loans
• Authorize payouts and roll out collection payout structure policy
• Monitor and ensure adherence to collection process and take preventive action against erring agencies / agents; discontinue agencies based on performance
• Ensure cost effective collections in the region; test and implement different collection models such as tele calling, etc.
• Act as a SPOC between Legal, Residual & Collections team
• Partner with regional sales & credit team to ensure quality sourcing
• Analyze collection patters, identify trouble spots in the ongoing programs, and coordinate with the Program Head for taking corrective actions
• Ensure effective collections from DCC and micro market
• Ensure all higher bucket accounts with outstanding amounts are actioned legally
• Minimize loss on sale of repossessed vehicles; monitor the loss line provision from time to time

Experience

• 10+ years of experience in handling retail recollections

Functional Competencies

• Ability to work with integrated systems used for tracking & monitoring collections
• Analytics and Market Intelligence
• Problem solving and decision-making skills
• Operational execution

Behavioral Competencies

• Relationship Management (critical for retaining key customers)
• Strong communication and interpersonal skills
• People Management skills