IT Desktop Support Engineer

Job Requirements:

• Administration of Windows-based applications of basic principles, theories, and concepts
  • Administration of Exchange, remote access technologies, Microsoft Active Directory domain administration, and support, including user/policy account creation, permissions allocation, creating file and print shares
  • User desktop management with a working knowledge of system patch practices and imaging
  • Working knowledge of Microsoft Networking principles such as DNS, WINS, DHCP
  • Working knowledge of Cisco based routing and switching• IT Support to provide 24x7 on call production support

Qualifications:
• Bachelors degree in Computer Science from a four-year college or university with two to four years of related experience in IT with a focus on desktop support and management or equivalent combination of education and experience
• Desired certifications include but not limited to A+ Certification, MCSE
• Ability to manage multiple projects, activities, and tasks simultaneously
• Ability to work off-hours as required
• Management experience a plus
• Must have the personal communication and presentation skills that will represent the company professionally to outside agencies, financial institutions, business partners, employees, and customers