2 Teleperformance Training Manager Jobs

About the Role:

We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate about learning and development, with a strong focus on enhancing employee performance and organizational effectiveness.

Responsibilities:

• Training Needs Assessment: Conduct thorough needs assessments to identify skill gaps and training opportunities across the organization.
• Curriculum Development: should have basic understanding on Design, develop, and implement comprehensive training programs aligned with business objectives and employee needs.
• Content Creation: Create engaging and effective training materials, including presentations, manuals, and online courses.
• Training Delivery: Deliver high-quality training sessions, leveraging a variety of instructional methods (e.g., classroom, virtual, blended learning) as when needed
• Performance Measurement: Track and measure the effectiveness of training programs using relevant metrics and KPIs.
• Employee Development: Foster a learning culture by providing ongoing coaching, mentoring, and development opportunities.
• Budget Management: Manage the training budget, ensuring efficient allocation of resources.
• Stakeholder Management: Collaborate with external & internal leader to achieve year end goals
• Stay Updated: Keep abreast of industry trends and best practices in training and development.
• Six Sigma: Apply Six Sigma methodologies to improve training processes and outcomes.

drop your cv at anjali.anjali40@teleperformancedibs.com