Greeter (Tanishq)

Job Description:

Tanishq, a leader in luxury jewellery, is looking for a warm and welcoming Greeter to join our team. The ideal candidate will be the first point of contact for customers visiting our store, providing exceptional service and ensuring that every customer feels valued and welcomed.

Key Responsibilities:

• Greet customers as they enter the store with a friendly, professional, and approachable attitude.
• Assist in creating a positive first impression by offering a warm welcome and answering any initial inquiries about products or services.
• Guide customers to appropriate areas of the store based on their needs.
• Inform customers about ongoing promotions, new collections, and store policies.
• Maintain knowledge of Tanishqs jewellery collections, services, and promotions.
• Provide support to sales associates by directing customers to the appropriate staff for further assistance.
• Monitor store entrance and ensure a smooth flow of traffic in and out of the store.
• Help maintain the cleanliness and orderliness of the store, including greeting areas and displays.
• Address any concerns or feedback from customers in a polite and courteous manner, escalating to management when necessary.
• Assist in providing a seamless shopping experience for customers.

Qualifications and Skills:

• High school diploma or equivalent.
• Prior experience in customer service, retail, or hospitality is preferred.
• Excellent interpersonal and communication skills.
• Warm and friendly personality with a strong customer-oriented approach.
• Ability to remain calm, friendly, and professional during busy or stressful situations.
• Ability to work in a team and collaborate effectively with sales associates.
• Knowledge or interest in jewellery is a plus.