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28 TIAA Global Business Services Jobs

Senior Associate - UX Design

3-5 years

Mumbai

1 vacancy

Senior Associate - UX Design

TIAA Global Business Services

posted 1mon ago

Job Description

Associate Director - UX Design - IN
The Associate Design Director is a pivotal role responsible for providing creative leadership and strategic direction within the design team. With a focus on visual aesthetics, user experience, and brand coherence, this position involves collaborating with cross-functional teams, overseeing design projects, and ensuring the delivery of high-quality, innovative solutions.The role plays a critical role in mentoring and guiding design professionals, contributing to the development of design strategies, and aligning creative efforts with organizational goals. Strong communication skills, a deep understanding of design principles, and a proven ability to inspire and elevate design teams are integral aspects of this leadership role.

Key Responsibilities and Duties
  • Define and drive the UX vision, ensuring alignment with organizational goals.
  • Act as a strategic partner, influencing product and business strategy through UX insights.
  • Lead a multidisciplinary UX team Deliver end user experience through exceptional craft design and execution on end-to-end journey s, collaborating and partnering with design, research, product management and development to support and advocate for modern best practices for end-to-end experience design and delivery, such as design research, journey mapping, personas, storyboards, concept designs, prototyping and final production designs for our end user experiences.
  • Help in shaping the overall UX strategy, aligning it with business objectives and user needs.
  • Support design team and embrace design awareness and implementation of modern design methods and best practices to deliver the highest quality experiences.
  • Ensure that the end-to-end experience journey designs meet the needs of the end user and inform and align with client business challenges/goals.
  • Collaborate and support your journey design team to deliver and elevate the end user experiences.
  • Partner Collaborate with Research, Brand Marketing, Data Analytics, Technology, Digital and Product Lines of Business to define and execute our end user experiences at the highest possible quality for your journey team, delivering the design and execution of the end user experiences to maximize the end user s engagement and loyalty across your journey teams digital channels.
  • Support and collaborate with a team of designers and design leads. You will collaborate with the digital product and technology organizations to support the end-to-end vision and strategic roadmap, producing validated design concepts and stories that establish a best-in-class experience for our end users.
  • The role will collaborate with and support the team, around our experience strategy goals.
  • Play a supportive role in facilitating workshops to learn best practices and deliver successful outcomes.
  • Provide thought leadership on UX trends, advocating for a user-centered design approach.
  • Represent the UX discipline externally through speaking engagements and industry collaborations.
Educational Requirements
  • University (Degree) Preferred
Work Experience
  • 12+ years Preferred
Physical Requirements
  • Physical Requirements: Sedentary Work

Career Level
9PL
Related Skills
Accountability, Adaptability, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Innovation, Prototyping, Relationship Management, Test and Learn Mentality, User Experience Design
Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here .
For Applicants of Nuveen residing in Europe and APAC, please click here .

Employment Type: Full Time, Permanent

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What people at TIAA Global Business Services are saying

3.3
 Rating based on 43 Senior Associate reviews

Likes

Insurance, OPD benefits,.

    Dislikes

    Work Culture, poor work life balance, no job satisfaction, no learning

    • Skill development - Poor
      +5 more
    Read 43 Senior Associate reviews

    Senior Associate salary at TIAA Global Business Services

    reported by 307 employees with 9-16 years exp.
    ₹13 L/yr - ₹42.5 L/yr
    232% more than the average Senior Associate Salary in India
    View more details

    What TIAA Global Business Services employees are saying about work life

    based on 573 employees
    70%
    90%
    82%
    69%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    TIAA Global Business Services Benefits

    Free Transport
    Health Insurance
    Work From Home
    Cafeteria
    Soft Skill Training
    Job Training +6 more
    View more benefits

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