Thoucentric - Business Analyst - Payments Domain (4-8 yrs)

About Us :

Thoucentric is the Consulting arm of Xoriant, a prominent digital engineering services company with 5000+ employees. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.

As the Consulting business of Xoriant, We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia.

Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. Xoriant (Parent entity) started in 1990 and is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. Xoriant is backed by ChrysCapital, a leading private equity firm. Our strengths are now combined with Xoriants capabilities in AI & Data, cloud, security and operations services proven for 30 years.

We have been certified as "Great Place to Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For".

We have an experienced consulting team of over 450+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.

Job Description :

At Thoucentric, we work on various problem statements.

The most popular ones are :

- Building capabilities that address a market need, basis our ongoing research effort.

- Solving a specific use case for a current or potential client based on challenges on-ground.

- Developing new systems that help be a better employer and a better partner to clients.

- All of these need the best of minds to work on them day-to-day; and we do exactly that!

- Your contribution to organization development is as important as outward facing consulting.

- We are invested in both, employee growth and client success!

About the Role :

- We are seeking an experienced Business Analyst with 4-8 years of expertise in the payments domain. The ideal candidate will have a deep understanding of payment systems, including card-based transactions and backend processes such as settlement and reconciliation, preferably within Mastercard, Visa, or Amex ecosystems. This role requires a combination of business analysis, process optimization, and stakeholder management skills to deliver impactful payment solutions.

Key Responsibilities :

Requirements Gathering & Analysis :

- Collaborate with stakeholders to elicit, analyze, and document business and functional requirements for payment solutions.

- Conduct gap analysis between existing systems and business needs to recommend improvements.

Payments Process Expertise :

- Analyze and document end-to-end payment workflows, including authorization, clearing, settlement, and reconciliation processes.

- Work with teams to design solutions aligned with Mastercard, Visa, or Amex processes and industry standards.

Solution Design & Documentation :

- Translate business requirements into detailed functional and technical specifications for development teams.

- Create process flow diagrams, use cases, and data mapping documents to support solution implementation.

Stakeholder Management :

- Act as a liaison between business teams, technical teams, and external partners to ensure alignment on project objectives.

- Communicate effectively with senior stakeholders to provide updates, gather feedback, and manage expectations.

Testing & Validation :

- Support the creation and execution of test plans and test cases to validate the functionality of payment solutions.

- Collaborate with QA teams to ensure compliance with business requirements and industry standards.

Process Optimization :

- Identify inefficiencies in existing payment processes and recommend enhancements to improve performance, reduce costs, and ensure compliance.

- Support the implementation of automation and digital transformation initiatives within the payments ecosystem.

Requirements :

Required Qualifications :

- Bachelors degree in Computer Science, Information Technology, Finance, or a related field.

- 4-8 years of experience in the payments domain, with a strong understanding of card payment systems and backend processes.

- Familiarity with Mastercard, Visa, or Amex systems and standards.

Preferred Skills & Competencies :

- Knowledge of payment gateways, transaction processing, and settlement workflows.

- Strong understanding of regulatory compliance requirements such as PCI-DSS.

- Experience with tools like MS Visio, Lucidchart, or equivalent for process mapping.

- Familiarity with Agile methodologies and tools like Jira or Confluence.

- Technical knowledge of APIs, data formats (JSON, XML), and system integrations is a plus.

Benefits :

What a Consulting role at Thoucentric will offer you?

- Opportunity to define your career path and not as enforced by a manager

- A great consulting environment with a chance to work with Fortune 500 companies and startups alike.

- A dynamic but relaxed and supportive working environment that encourages personal development.

- Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc.

- Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.

Be part of the exciting Growth Story of Thoucentric!