Key Accounts Manager

Discover Impactful Work:

• Establish and build long term relationship with the Key Accounts of Thermo Fisher Scientific for the territory with Implementation of balanced action plans to expand the business opportunities across Chemicals, consumables, and Equipment business units in Laboratory solutions.
• Develop and implement an account plan to grow the revenues at the account above market average.
• Deliver on bookings and revenues on the Annual Sales Plan in line with Sales budget defined. Be accountable for the commercial performance and growth in share of wallet of the designated account with product mix performance and innovative solutions.

A day in the Life:

• Provide quarterly and monthly prospect pipeline and revenue forecast across all business units.
• Take a hands-on approach, and act as partner concern point for all customer and system issues. Collaborate with matrix teams to develop joint initiatives and provide appropriate customer support in order to improve customer allegiance score.
• Increase brand awareness about Thermo Fisher Scientific products within the account by facilitating and driving customer engagement events.
• Build strong communication with the service and operation teams that support the account to establish high count of promoters.
• Keep abreast on market and customer research to provide knowledge about addressable potential.
• Mapping and reporting of direct and indirect sales in the account.

Education

• Postgraduate preferably in Science / MBA or Management qualification with Bachelors degree in science

Experience

• 10 to 15 years experience in sales / Key account Management
• Earlier experience in handling major Pharmaceutical and Bio Pharmaceutical key accounts
• In depth knowledge of Pharmaceutical / Bio Pharmaceutical workflows
• Experience of managing key relationships and execution of contracts.
• Strong communication, presentation, and negotiation skills.

Knowledge, Skills, Abilities

• Strong analytical skills and problem-solving skills
• Is a self-starter and drives actions with passion and serves as a consultant to the target accounts.
• Implement Account specific strategy plans.
• Has very strong convincing and influencing skills.