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GSA- Front Office
The Fern Residency
posted 10hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Guest Check-in/Check-out:
- Efficiently handle check-in and check-out procedures while ensuring accuracy and speed.
- Welcoming Guests:
- Greet guests warmly upon arrival and provide personalized assistance.
- Guest Queries and Requests:
- Address guest inquiries and requests promptly and effectively, ensuring their satisfaction.
- Room Assignments:
- Allocate rooms based on guest preferences and availability, ensuring seamless coordination.
- Interdepartmental Coordination:
- Communicate guest needs to relevant departments (housekeeping, F&B, etc.) to ensure a cohesive guest experience.
- Guest Complaints:
- Handle guest complaints diplomatically and escalate issues to supervisors if needed.
- Knowledge of Hotel Facilities:
- Provide guests with information about hotel facilities, nearby attractions, and transportation service
Employment Type: Full Time, Permanent
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People are getting interviews at The Fern Residency through
People are getting interviews through
(based on 5 The Fern Residency interviews)
Referral
Campus Placement
Job Portal
20%
20%
20%
40% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at The Fern Residency are saying
Front Officer salary at The Fern Residency
reported by
1
employee
with 6
years exp.
₹22.5
L/yr - ₹28.8
L/yr
879%
more
than the average Front Officer Salary in India
View more details
What The Fern Residency employees are saying about work life
based on 211 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
The Fern Residency Benefits
View more benefits
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