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93 The Fern Residency Jobs
Front Office Associate
1-3 years
₹ 1.5 - 1.5L/yr (AmbitionBox estimate)
Bangalore / Bengaluru, Belgaum
1 vacancy
Front Office Associate
The Fern Residency
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
2. Reservation Management: Handling room bookings, cancellations, and modifications while maintaining accurate records.
3. Guest Services: Providing information about hotel amenities, local attractions, and ensuring guest satisfaction by resolving any issues or complaints promptly.
4. Telephone and Email Management: Answering incoming calls, transferring calls, taking messages, and responding to guest inquiries via email.
5. Cash Handling: Managing cash transactions, maintaining accurate cash floats, and coordinating with the accounting department for proper financial reporting.
6. Administrative Tasks: Maintaining and updating guest information, managing room inventory, and preparing reports as required.
7. Collaboration with Other Departments: Coordinating guest requests with housekeeping, concierge, and maintenance departments to ensure smooth operations.
Employment Type: Full Time, Permanent
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Rating based on 4 Front Office Associate
reviews
Anonymous · Front Office & Guest Services
in Jodhpur
Flexible job timings a
Some people create drama when you demand a salary while leaving hotel and they hold salary.
Read 4 reviewsFront Office Associate salary at The Fern Residency
What The Fern Residency employees are saying about work life
The Fern Residency Benefits
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