Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Testlify

Compare

No reviews yet

26 Testlify Jobs

Customer support

Testlify

0-3 years

Mumbai

1 vacancy

Customer support

Testlify

posted 3mon ago

Job Role Insights

Key skills for the job

Writing Content Digital Marketing BPO Customer Service Salesforce Excel

+ 8 more

Job Description

Role Description:

We are recruiting for a full-time Customer Support position. This opportunity is open to both technical and non-technical individuals interested in acquiring managerial skills within the realm of customer service. We anticipate candidates to possess some form of experience in leading and coordinating support teams.

Skills :

Proficient in clear and empathetic communication to address customer queries and concerns.
Skillful in identifying and resolving customer issues promptly and efficiently.
Demonstrates patience and empathy in understanding and addressing customer needs.
Possesses in-depth knowledge of products/services to provide accurate and helpful information.
Adapts to various customer personalities and situations while maintaining a positive and helpful attitude.

Responsibilities would include:

Address and resolve customer questions, concerns, and issues through various communication channels.
Offer detailed information about products/services, guiding customers to make informed decisions.
Identify and resolve customer problems efficiently, ensuring a positive experience.
Document customer interactions and feedback to facilitate continuous improvement.
Strive to exceed customer expectations, aiming for high levels of satisfaction and loyalty.

Employment Type: Full Time, Permanent

Read full job description