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4.2

based on 31 Reviews

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7 Tessol Jobs

Service Engineer

3-5 years

Mumbai, Navi Mumbai

1 vacancy

Service Engineer

Tessol

posted 12hr ago

Job Role Insights

Fixed timing

Job Description

  • Attend customer service calls (scheduled and emergency both) as per the direction from Service Manager
  • Attend scheduled preventive maintenance calls.
  • Conduct demos to the customers as and when required.
  • Take feedback from the customer on TESSOL system performance and reliability and give feedback to design, operations and sales on all issues and jointly help resolve the same.
  • Supervise installation and commissioning activities at customer or at service partner s location.
  • Provide support and training to service partners.
  • Ensure 100 % uptime of all products.
  • Key skills and qualifications needed for the role:
  • Refrigeration Technician/ Diploma/B.Tech holder with 2+ experience in service and able to handle small teams.
  • Thorough understanding of refrigeration cycle and related components mandatory
  • Good communication skills in English Hindi. Any other language (Especially South Indian) will be an added advantage.
  • Good command over MS excel and Word
  • Candidate should be willing to travel extensively.
  • The candidate will have to manage the 24*7 customer service helpline number of TESSOL and so should be available to resolve queries or offer support at odd-times and on holidays if need be.
  • Tessol Factsheet
  • Founded: 2013
  • Team size: 40+
  • Customers: 200+
  • Key customers: Swiggy, Licious, Kiranakart, Reliance, Mondelez, PharmEasy, PolarBear
  • Target Markets: Food Supply Chain, Pharma, OEM, Supply chain and Logistics
  • Offerings: End-to-end cold chain solutions Cold chain refrigeration, Cold chain storage, cold chain packaging and cold chain monitoring
  • Products: 50+ variants of cold chain solutions

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Tessol are saying

    Service Engineer salary at Tessol

    reported by 2 employees with 5-6 years exp.
    ₹4 L/yr - ₹5.2 L/yr
    13% more than the average Service Engineer Salary in India
    View more details

    What Tessol employees are saying about work life

    based on 31 employees
    54%
    52%
    42%
    100%
    Strict timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Tessol Benefits

    Job Training
    Free Transport
    Child care
    Gymnasium
    Cafeteria
    Work From Home +6 more
    View more benefits

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    Tessol Navi Mumbai Office Location

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    Navi Mumbai, Maharashtra Office
    Headquarter
    R511, MIDC, Ravale, Navi Mumbai Navi Mumbai, Maharashtra
    400701

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