Lead - Online Operations

-Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and audit -Perform other miscellaneous duties as required by management -Understands business needs and in depth understanding of Tesco Online processes - Driving and implementing CI Projects and innovation for their team, bearing first-line supervisory responsibilities, including process coaching, on-the-job training, and efficient coordination and communication to ensure team success. - Builds on Tesco processes and knowledge internally and in the market by learning new technology and training the team -Ensuring appropriate work allocation across team members, optimizing team utilization, contributing to enhanced process documentation, and actively engaging with stakeholders at every level. - Extracting information from the website using web scraping methodology to ensure the products are listed without any anomalies - Setting Quality check in place for validating the output to ensure consistency and highlighting any potential issues - Identify opportunities and drive value creation projects in collaboration with the different online squads -Performing adhoc research and analysis to diagnose recent performance and operational issues that gets presented to UK Online Leadership team -Balancing and prioritising work across short-term projects and long-term initiatives -Staying up-to-date on relevant industry regulations, competitor news and share best practices - Collaborating with teams across the wider business, including Tesco Technology, Online Business Teams and Marketplace teams, to identify current/potential opportunities and develop the right solutions for our customers and our business -Ensure RCA documents are built and maintained for past errors and pro-active thinking to mitigate future errors -Responsible for completing tasks and projetcs within agreed KPIs - Solves problems by suggesting solution alternatives - Resilient towards managing multiple stakeholders

Team and Project Management - Skilled -Coaching and Mentoring - Basic -SQL, VBA, Hive, Python Tableu and Alteryx- Preferred -problem-solving -Strong written and verbal communication
2-3 years of working experience in the field of Online / E-commerce Operations -Functional experience (Preferred)

Hiring Manager: Pooja Murthy
Last date of application: 21st Dec 2024