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Team Lead - BPS
2-5 years
₹ 2.5 - 14L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Team Lead - BPS
Hexaware Technologies
posted 13d ago
Job Role Insights
Flexible timing
Job Description
- Supervise team operations to ensure service level agreements (SLAs) are met.
- Monitor performance metrics and provide coaching for improvement.
- Address client escalations and ensure resolution within defined timelines.
- Collaborate with management to implement process improvements.
Employment Type: Full Time, Permanent
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(based on 450 Hexaware Technologies interviews) What people at Hexaware Technologies are saying
Rating based on 95 Team Lead
reviews
Anonymous · Non Voice
in Navi Mumbai
Colleagues are helpful
Work culture is toxic Clients are arrogant and Hexaware is not able to meet clients expectations due to high demands Infrastructure is poor HR & Manager support is minimal Overall toxic environment
Read 95 reviewsTeam Lead salary at Hexaware Technologies
What Hexaware Technologies employees are saying about work life
Hexaware Technologies Benefits
Group Mediclaim Insurance Skill Upgradation Paid time off Rewards and Recognition 
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Tamil Nadu 603103
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