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336 Teleperformance Jobs

Assistant Manager - Network IT

5-10 years

Thane

1 vacancy

Assistant Manager - Network IT

Teleperformance

posted 6hr ago

Job Description

Assistant Manager-Network will play to in managing the NOC tasks and activities which are performed at the Infra level across all the TP Location.

He will play a role leading team to perform install, maintain, and trouble shoot network connectivity across all the location for the Network components.

He will operate in NOC in 24X7

Responsibilities:

  • Managing all Network equipment and ensuring uptime.
  • Verify the configuration prepared by the L2 engineer required for change deployment and then approve the same once verified.
  • To ensure the configuration once it is implemented as per mentioned in the Change request.
  • Administering TCP/IP addresses and ensure the data is documented and up to date.
  • Monitoring the network to determine capacity usage and escalate/ recommend necessary steps to reporting Manager.
  • Resolution of network faults within the time frame defined by the SLAs
  • Identifying LAN/WAN faults and resolving them through vendors providing maintenance services
  • Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen.
  • Providing level 3 support for any network problems reported and troubleshooting the same in coordination with the vendor.
  • Generating monthly reports on various Network related calls and uptimes
  • Ensure the Network documents are updated for external and internal networks operating in TP.
  • Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network
  • Implementation and maintenance of network architecture components for managed services, including OS
  • installation hardening management, implementation and maintenance of network monitoring toolsets
  • Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over; monitoring and testing the configuration performance
  • Manage proper testing of the network environment, including simulations, stress testing, and benchmarks for both preventive maintenance and reporting purposes
  • Implementation and maintenance with consistent improvement of network security measures Ensuring no unauthorized access to either internal/external users
  • Installation of router switches and LAN /WAN equipment.
  • Provide timely feedback to management regarding issues affecting the quality of service to the client.

Skill Required:

  • Good communication skills.
  • Hands on experience and familiar with the Datacenter L3 devices like Nexus series like 9k, 5k & 3K. Hands on experience of Network Security devices like Cisco ASA 5500 Series, Cisco FTD series, Palo Alto Firewall PA-220,820, 850, Panaroma
  • Knowledge of cloud network services.
  • Expertise in configuring and implementing Cisco Switch 2900 Series/3800 Series (L3), 3500 Series (l2), Cisco ASR & ISR series Routers.

Troubleshooting skills and worked on following functional areas

  • Switching and Routing
  • Firewall policy management
  • Cloud based Network configuration and implementation
  • LAN audits.
  • Wireless Network Technologies
  • Hands on experience on Network Management system.
  • Advance Visio Skills for Diagram representation.

Qualification Required:

  • BE in Electronics & Telecommunication.
  • 7-8 years of relevant Network experience
  • CCNP routing switching or security certification mandate
  • ITIL V3 or higher certification.

Shifts: 5 days Rotational


Employment Type: Full Time, Permanent

Read full job description

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