CS Executive - International Voice

Greetings!!

We are hiring for a premium international voice process based in Mumbai (Malad)

Job Title: Customer Care Executive (International Process)

Location: Mumbai (Malad)

Job Type: Permanent

About Us:

Teleperformance is a global leader in providing exceptional customer experience. We're hiring Customer Care Executives to join our international team and provide top-notch support to our clients.

Responsibilities:

- Handle customer inquiries and resolve issues via call

- Provide accurate and timely information to customers

- Utilize problem-solving skills to address customer concerns

- Maintain a high level of customer satisfaction and quality standards

- Collaborate with internal teams to resolve customer issues

Requirements:

- Excellent communication skills in English (written and verbal)

- Graduation not mandatory

- Residence within the transport boundary of Teleperformance Mumbai Malad office

- Ability to work in a fast-paced environment and adapting to changing situations

- Strong problem-solving skills and attention to detail

Shift:

Rotational Night Shift with 2 rotational week offs.

Job Location:

Teleperformance Global Services,

Aspee House, Malad - Marve Rd, opp. IOB Bank, Malad West,

Maharashtra - 400 064.