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381 Teleperformance Jobs

Team Lead

1-2 years

₹ 5 - 6L/yr

Goregaon, Mumbai

1 vacancy

Team Lead

Teleperformance

posted 21d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

We are hiring for international Team leader


Need Excellent communication


On paper 1 Year Experience as team leader


Knowledge about Attrition , shrinkage, AHT, CSAT,NPS


Customer service background will consider,


Open to work in rotational shift


5 days working/2 off


job location: Mumbai (Malad)


interested candidate can share your cv

@shamina.sayyed@teleperformancedibs.com







Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Team Lead roles with real interview advice

Top Teleperformance Team Lead Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.5
 Rating based on 713 Team Lead reviews

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

  • Promotions - Bad
  • +2 more
Read 713 Team Lead reviews

Team Lead salary at Teleperformance

reported by 3.4k employees
₹1.1 L/yr - ₹8 L/yr
44% less than the average Team Lead Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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