Executive - International process

** Immediate joiner only**

Role & responsibilities

Train a team of associates and impart knowledge that impact soft skills, language or behaviors defined by client.

• Conduct refresher and update training
• Ongoing monitoring of associates performance and tracking deviations.
• Help in achieving continuous improvements by running refreshers that are specifically curated to meet the KPI's
• Regularly assess training needs to fill gaps in performance.
• Conduct periodic meetings & huddles with the team to gauge and improve performance.
• Track and ensure improvement of lower performing associates.
• To mentor team members, to keep the team highly motivated and focused.
• Facilitating internal audits on communications and soft skills.

Preferred candidate profile

Candidates currently working international process with Excellent communication

willing to move on as Voice coach into Training

**Note - We need immediate joiners only**

Perks and benefits

As per company norms