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Customer Service Representative
0-1 years
₹ 1.25 - 2L/yr
Mumbai Suburban
10 vacancies
Customer Service Representative
Teleperformance
posted 20d ago
Job Description
- Responsibilities:
- We are Hiring for International Back office Process only for WFH Mumbai Region only
- Manage international voice processes
- Lead customer service team
- Investigate fraud incidents
- Oversee blended processes
- Handle incoming calls from UK & US clients
- Lead customer service team in handling international calls Manage fraud investigations with US/UK processes
- Oversee blended process for incoming requests
- Lead international voice processes for US & UK Client handle customer queries via phone, email & Chat investigate fraud cases with cross-functional teams Manage blended CSR operations for inbound calls
- Lead customer service team, ensuring exceptional handling of international calls.
- Oversee fraud investigations, blended processes & US/UK voice processing
- Interested candidates request to share there resume on & whatsapp 7738112466
Employment Type: Full Time, Temporary/Contractual
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What people at Teleperformance are saying
Rating based on 239 Customer Service Representative
reviews
Anonymous · Retail Store Operations
in Gurgaon / Gurugram
"Teleperformance commitment to employee engagement creates a positive and inclusive work environment . The company values feedback and takes proactive steps to ensure that employees feel heard and appreciated.
No cons as of now.
Read 239 reviewsCustomer Service Representative salary at Teleperformance
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