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4.1

based on 4.2k Reviews

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1 Home Credit Finance Tele Collection Operator Job

Operator Tele Collection - North

HOME CREDIT INDIA FINANCE PRIVATE LIMITED

 · 

4.1

 based on 4.2k Reviews

0-5 years

₹ 1.8 - 2.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Operator Tele Collection - North

Home Credit Finance

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Field Work Collections Team Handling Banking Collection Team Leading

+ 8 more

Job Description

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the process.
Desired Profile:
12 th Pass
Preferably 6 months of relative experience.
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift.

Employment Type: Full Time, Permanent

Read full job description

Home Credit Finance Interview Questions & Tips

Prepare for Home Credit Finance Tele Collection Operator roles with real interview advice

What Tele Collection Operator at Home Credit Finance are saying

3.7
 Rating based on 15 Tele Collection Operator reviews

Likes

Environment is good

  • Salary - Excellent
    +4 more
Dislikes

Food is not good

    Read 15 Tele Collection Operator reviews

    Tele Collection Operator salary at Home Credit Finance

    reported by 35 employees
    ₹1.6 L/yr - ₹3 L/yr
    At par with the average Tele Collection Operator Salary in India
    View more details

    What Home Credit Finance employees are saying about work life

    based on 4.2k employees
    56%
    43%
    44%
    99%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Home Credit Finance Benefits

    Job Training
    Soft Skill Training
    Cafeteria
    Health Insurance
    Work From Home
    Education Assistance +6 more
    View more benefits

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    Home Credit Finance New Delhi Office Locations

    View all
    New Delhi  (3) Pune  (2) Kolkata  (1) Bangalore / Bengaluru  (1)
    New Delhi Office
    Vishal Enclave, B2,, B - 31, Vishal Cinema Rd, Block D, Vishal Enclave, Tagore Garden Extension, New Delhi, Delhi New Delhi
    110027
    new delhi Office
    1/4, Double Storey, Moti Nagar Market, New Delhi new delhi
    110015

    Operator Tele Collection - North

    0-5 Yrs

    Kolkata, Mumbai, New Delhi +4 more

    7d ago·via naukri.com
    More about working at Home Credit Finance
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