Contractor - Workplace

ROLES AND RESPONSIBILITIES - (F&B, Soft Services)

• Planning, organizing and smooth execution of Soft services operations of BLR office
• Management of complete Soft Services & F&B service offerings
• Cafeteria Operations and coordination with the vendor partner for efficient services
• Management of external Caf service partner
• Upkeep of the facility and providing service as per the standards of the company while following the guidelines, SOPS and organization policies.
• Hygiene audits and action plan for non-compliances
• Analysis of user complaints and preparing quick mitigation plans
• Managing the extended teams of Housekeeping & other office support services
• Daily Inspection of office areas identifying opportunities for improvement
• Periodic reviews of vendor contracts, SLA s and KPI s. Track, measure, report and evaluate vendor performance.
• Inventory controls and efficient management of resources
• Review the wastage control mechanism and implement it with highest efficiency.
• Constant focus on Customer Obsession
• Drive Optimization opportunities without compromising on quality
• Recommend cost saving opportunities
• Focus on identifying the root cause for any risk / complaint and prepare mitigation plans
  

Qualification: Hospitality / Hotel Management Graduate
Overall Experience: 7+ years
Industry Experience: Hotel + Corporate Facilities F&B Exp. as a team lead
Functional Skills:Certifications on Food Hygiene & Safety, F&B management of a large Caf ,
Soft Services Expert, Excellent Communication & interpersonal skills, Problem Solving approach, Self-performer, Ownership & Accountability

Contract role