Global HR Process & KPI Analyst

Job Purpose

As the HR Process & KPIs Analyst III, you will lead the implementation of HR transformation initiatives across the organization. You'll work closely with the Shared Services Leads to streamline HR processes, working towards global standardization, improve data accuracy, and enhance the overall employee experience. You will be responsible to challenge the status quo of the current process aiming simplification and global standardization.

• Partner with Shared Services Leadership to design and implement HR transformation initiatives, including process standardization, improvements and system upgrades/implementations in a Regional Scope.
• Act as PMO & Change Management agent on critical projects that impact HR Operations at a regional level.
• Establish and monitor KPIs & Global SLAs to measure success of transformation initiatives & regular HR Operations through Obeyas methodologies.
• Serve as a subject matter expert on HR processes and systems.
• Provide training and support to all shared services (local & GBS) and business teams on new processes and systems.
• Act to Transition & knowledge transfer from activities between local shared services hub & global hub when applicable.
• Create & maintain all global process documents in process maps, SOP, WI & other relevant documents.

You are meant for this job if:

• Bachelor's degree in HR management, business administration, Systems Information, engineering or related field
• 5+ years of experience in process improvement, process mapping and transformation initiatives
• Lean expert, being able to coach stakeholders on continuous improvement initiatives
• Experience working with HR systems such as SAP or Oracle
• Lean Six Sigma Green Belt qualification is desired.
• Relevant knowledge & experience of HR processes & policies.
• Strong project management skills, with a track record of delivering projects on time
• Excellent communication & collaboration skills, with the ability to work across all levels of the organization
• Ability to analyze data sets and identify areas for improvement
• Change management expert, with the ability to lead and influence others