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5 IBM Technical Support Professional Jobs

Db2 z/OS Technical Support Professional

4-8 years

₹ 10.5 - 10.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kochi

Db2 z/OS Technical Support Professional

IBM

posted 15d ago

Job Description

Responsibilities

As a Technical Support Professional, you should have experience in a customer-facing role.

This role necessitates exceptional customer relationship management skills along with a solid technical grasp of RDBMS database

Taking ownership of customer issues reported and seeing problems through to resolution

Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Required education
Bachelor's Degree

Preferred education
Bachelor's Degree

Required technical and professional expertise

Have at a minimum, bachelor's degree in computer science or similar major.
Have a good coding and code understanding ability.
Very good English oral and written communication skill.
Good understanding of Database and how database structure works. Ready to provide customer service which requires persistence and professional customer communication.

Preferred technical and professional experience

Have information level understanding of the main frame z/OS operating system.Familiar with Db2 for z/OS database system and various of its functions.
Working experience of providing service to software database systems.

Employment Type: Full Time, Permanent

Read full job description

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What Technical Support Professional at IBM are saying

3.7
 Rating based on 12 Technical Support Professional reviews

Likes

Work life balance

  • Salary - Good
  • +5 more
Dislikes

Nothing to dislike. IBM has best work culture.

Read 12 Technical Support Professional reviews

Technical Support Professional salary at IBM

reported by 114 employees with 3-9 years exp.
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₹6.4 L/yr - ₹21.8 L/yr
55% more than the average Technical Support Professional Salary in India
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What IBM employees are saying about work life

based on 22.1k employees
78%
84%
66%
79%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

IBM Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Cafeteria
Free Transport +6 more
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Bangalore Office
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IBM India Pvt Ltd, No. 4/1, Tower D, 2nd & 3rd Floor, Dairy Circle, Bannerghatta Main Road Bangalore
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