Technical Support Executive

Below are the details of the job role:

Job Role: Technical Support Associate

Industry: BPO

Eligibility Criteria:

Educational Qualification:

B.Tech, BCA, BE, B.Sc. IT graduates

Polytechnic diploma holders (after 12th)

Job Details:

• Shift Timings: Day shift (for both male and female candidates)
• Compensation: ₹19K CTC
• Growth Opportunities: Clear career progression with promotion opportunities

Key Responsibilities:

• Provide technical support to customers via calls or other communication channels
• Resolve technical issues effectively and promptly
• Maintain and update customer records
• Deliver exceptional customer service and ensure satisfaction
• Collaborate with the team to improve overall efficiency

Skills Required:

• Good communication skills in English
• Customer-oriented mindset with a problem-solving attitude
• Ability to work effectively in a team environment

Walk-In Drive Details:

• Venue: Bestech Business Tower, Block A, Ground Floor Recruitment Area, Sector 65, Phase 9, Mohali
• Date: 3rd January 2025
• Time: 10:00 AM onwards

Contact Details:

Email: Gulshan.kalia@teleperformancedibs.com

Phone: 8894981896